Latest update: 26 November, 2025
TransactPay has been independently audited and certified by a PCI Qualified Security Assessor (QSA), confirming our compliance with PCI DSS Version 3.2 as a Level 1 Service Provider — the highest level of certification attainable in the global payments industry. Being PCI DSS Level 1 certified means that every transaction on TransactPay is protected by advanced encryption, robust access controls, and continuous monitoring — ensuring your business and customer data remain secure at all times.
TransactPay has achieved ISO 27001 certification, the internationally recognised standard for Information Security Management Systems (ISMS). This certification was granted following an independent audit that verified our compliance with rigorous global security and risk management requirements. Our ISO 27001 certification demonstrates TransactPay’s commitment to protecting sensitive data, managing risk effectively, and maintaining robust information security controls across all our systems and operations.
TransactPay is certified to the ISO 20000-1 standard, the globally recognised benchmark for IT Service Management (ITSM). Achieving ISO 20000-1 certification demonstrates our dedication to providing consistent, high-quality IT and payment services, backed by well-defined procedures for incident management, change control, and service performance. We continually monitor and enhance our service operations to ensure that customers experience seamless, secure, and dependable support at every touchpoint.